If you prefer to use SFTP instead of FTP, then your details are as follows:
– Server: ftp.simbahosting.co.uk
– Username, password: as given in your setup email
– Port: 20023
If your SFTP program asks you to confirm the “fingerprint” of the remote server, then the correct fingerprint is:
46:06:9f:ae:d4:98:66:12:03:e3:09:58:e1:09:d5:0b (RSA)
or:
60:37:d1:4f:cc:fb:54:90:a0:9d:c6:3e:69:41:ac:ba (DSA)
Note that if you add extra FTP usernames to your account (using the control panel), then these will not have SFTP available. For technical reasons, SFTP is only possible for your master account.
Posted in: Questions about FTP