Yes. If it ever stops being, then we would withdraw it from sale.

Please go here and open a support ticket. (Or, if you forgot your login details for your account with us, then please go here).

All our plugins come with included access to personal support and updates (new versions of the software) for 12 months (more information). After this 12 months, you can keep on using the software, without any restrictions. However, if you want… READ MORE

If you wish to stop using one of your plugin licences on one site, and instead use it on another, then do this: 1. Disconnect the “old” site. Go to the “Plugins” page in the WordPress dashboard, and find the… READ MORE

If you’ve purchased one of our WordPress plugins, then thank you! Here’s how to install… 1. Go to the “Plugins” page in your WordPress dashboard, and press “Add New” 2. Press the “Upload Plugin” button 3. Press the button to… READ MORE

For a plugin that you have purchased, the changelog is in the file “readme.txt” in the plugin zip. For our current on-sale version (i.e. the latest version), you can see the changelog by going to the shop, and then going… READ MORE

After purchasing one of our WordPress plugins, you can download from any of three or four places: The “thank you” page in your web browser, that appears immediately after completing payment. From your Simba account, here. Using the link in… READ MORE

Plugin purchase prices do not include hand-written code, even if it is only a few lines. At commodity prices, and including 12 months of updates to new versions (including compatibility with future releases of WordPress and (where relevant) WooCommerce), and… READ MORE

You will need a separate licence for each individual WordPress installation which you wish to receive plugin updates (i.e. future releases), or to request support for. A WordPress Network is a single installation of WordPress, so only requires one licence,… READ MORE

All customers will have access to future releases of the plugin, and for support to help with trouble-shooting, for 12 months. Whilst we are happy to give general advice as part of support, support has reasonable limits. For example, hiring… READ MORE